The ‘Inspire Me’ course has been designed to develop retail selling skills for professionals. It is imperative to understand the importance and techniques of retail sales to ensure that your business is profitable. This is an interactive, inspiring, hands on day, that will be invaluable for you and your staff.
Session 1 (9:30am-11:30pm)
- Overcoming sales objections
- Giving great service
- Building strong client rapport
- Develop your product knowledge
Session 2 (12pm-2pm)
- Effective questions
- Listening & responding
- Closing the sale
Session 3 – Product demonstrations (3pm-5pm)
- 2 minute techniques
- presenting your product solution
- Features & benefits
- Link selling & Up-selling
Bookings are essential as places are limited.